warranty page

Warranty details for Mail Order systems.

All new systems sold by Mail Order come with a 12-month Return-to-Base warranty from the date of delivery. This is in addition to your Statutory Rights under the Sale of Goods act, and any extended Manfacturers warranty which might apply to individual components.

Returning goods under the provisions of this Warranty are subject to
the following terms and conditions:
1. No charge will be made for parts or labour required to rectify hardware faults
2. Faulty parts will be replaced with parts of equal or better specification
3. Telephone support on 0870 4422555 (national rate number) is available to assist with software problems, however:
4. The warranty only applies to hardware faults.
5. The customer is required to return and collect (or arrange collection) of the goods to and from Computer Hypermarket at their own expense (unless specifically stated otherwise by us at the time of purchase). We might at our discretion waive either or both of these charges.
6. If the goods prove not to be faulty on return to us we reserve the right to make a reasonable charge for labour costs.
7. Nothing in these provisions will diminish the customers' Statutory rights under the Sale of Goods Act.